FAQ
Questions, answered
The things people usually ask before they start. Anything else — write to us and a person will reply.
Do I need a credit card to try it?
No. The 14-day trial unlocks every feature with no card. When it ends you pick a plan — your content and settings stay exactly as you left them.
Can I use my own domain?
Yes — connect any domain from the Go live page. We show the exact DNS records, verify them for you, and issue SSL automatically.
How do payments work?
Connect your own Stripe account and bookings, orders and invoices are paid directly to you. Your plan subscription is separate and cancellable anytime.
Can my team help manage the site?
Yes — invite teammates by email. Invitations are verified, and roles control precisely which pages and actions each person can access.
Is there a free plan after the trial?
Yes. The Free plan keeps one site online on a free olux address (with a small “Made with Olux” badge), with contacts and up to 20 online bookings a month. Upgrade whenever you want your own domain and the full toolkit.
What happens to my content if I change templates?
Your data stays exactly where it is — contacts, collections, posts, forms and submissions all belong to your site, not the template. A new template only brings its own layout, pages and starter text; the previous template's pages are set aside (not deleted) and come back if you switch again.
Can I change plans later?
Any time, from your account. Upgrades apply straight away; if you move to a smaller plan, we tell you first if anything (like business mailboxes) needs tidying up.
If I buy a domain through Olux, who owns it?
You do. Domains are registered in your name and connected to your site automatically — Growth includes a free .co.uk for the first year, Pro any domain.
I build sites by hand — can I still use this?
Absolutely. Every feature is a documented JSON API (content, forms, quotes, bookings, posts and more), so any framework can read content from Olux and submit leads back.